Frequently Asked Questions

Everything you need to know before ordering.

Ordering & Drops

We release cookies in limited, small-batch drops every Monday. Orders open Friday and close the following Thursday, or when the batch sells out — then everything is baked fresh for delivery on Monday.

Yes! Our drops are small-batch and sell out fast. We recommend signing up for our email list so you're notified the moment a new drop opens.

Orders open each Friday for the upcoming Monday drop. We don't take pre-orders outside of the weekly window, but subscribing to our newsletter is the best way to never miss one.

Shipping

Currently we offer local delivery only. We're working on expanding — stay tuned!

We deliver within our local area. Enter your address at checkout to confirm availability.

Cookies & Ingredients

Always. We use premium, thoughtfully sourced ingredients in every batch — no artificial flavors or preservatives.

Some of our cookies are available gluten-free. Check each product page for allergen info, and feel free to contact us with specific questions.

Storage & Enjoying

Store in an airtight container at room temperature for up to 5 days, or freeze for up to 3 months. For that fresh-baked feel, pop them in a 300°F oven for 3–4 minutes.

Our cookies are best enjoyed within 3–5 days of delivery. They're baked fresh Monday so you get them at peak deliciousness.

Brand & Community

Crinkle & Co. was born out of love for our family and a desire to give back. Learn more on our Our Story page.

Every order directly supports our family and our goal of helping other families like ours. You can also make a donation on our Our Story page — thank you for being part of this.

Still have questions

We're here to help.

Contact Us